Shipping & Delivery

Made Fresh. Delivered Directly.

Every Laévo formula is made to order after your assessment is reviewed and approved.

This allows us to ensure quality, accuracy, and personalization — but it also means your order follows a slightly different timeline than standard skincare.

Processing Time

Once your assessment is approved:

• Your prescription is sent to a licensed Canadian compounding pharmacy

• Your formula is prepared specifically for you

Processing time: 1-3 business days

Shipping Time

After your formula is prepared, it is shipped directly to your address.

Estimated delivery:

• Ontario: 1-2 business days

• Rest of Canada: 2-5 business days

You will receive tracking information once your order has been dispatched.

Shipping Cost

• Standard shipping is included with your order

No hidden fees.

Discreet Packaging

All orders are shipped in discreet, unbranded packaging.

Your privacy is always respected.

Order Updates

You’ll receive email updates at each step:

• Assessment received

• Prescription approved

• Order prepared

• Order shipped

So you always know where your order is.

Subscription Deliveries

Laévo operates on a 30-day refill cycle.

Before each shipment:

• You’ll receive a reminder

• You can continue, pause, or skip

This ensures consistency without pressure.

Delivery Limitations

Laévo currently ships across Canada.

Availability may vary depending on provincial regulations related to prescription services.

Questions?

If you have any questions about your order or delivery, contact us at:

support@laevo.ca